Why We Offer a 14-Day Trial, and What People Do With It

A painting on a screen and the same painting on your wall are two different experiences. The screen flattens the texture, shifts the color under whatever light your phone is using, and shrinks a large canvas down to the size of a playing card. That gap is exactly why we give you 14 days to live with a piece at home before you decide to keep it.

Why the trial exists at all

We could tell you a painting looks great and ask you to trust the photo. Plenty of sellers do. But we pack these works ourselves in our Vancouver studio, and we know how much a real oil or acrylic changes once it is out of the frame of a product shot. The brushwork catches the light. A canvas that felt modest on screen can hold a whole wall, and one that looked large can settle in quietly over a sofa.

So the 14-day trial is our way of saying we would rather you be sure than be stuck. You order the painting, we ship it free and fully insured, and you get two full weeks to decide in your own space. If it is not right, you send it back and we pay the return shipping. You are not gambling on a photo. You are trying the real object.

How to actually use your 14 days

Most people hang the painting the day it arrives and make up their minds in an hour. We would ask you to slow down. The point of two weeks is to see the work the way you will really live with it, not the way it looks in the excitement of unboxing. Here is how we suggest you spend the time.

• Live with it before you commit. Lean it against the wall or hang it loosely, then walk past it for a few days. The paintings people keep are the ones that still catch their eye on day 10, not just day one.
• See it in morning and evening light. A room at 8am and the same room under warm lamps at 9pm can make a painting look like two different works. Color you love in daylight can go flat under a yellow bulb, and it is better to learn that now.
• Try two walls. The wall you planned for is not always the best one. Move the piece to a second spot, even a hallway, and see where it feels most at home. This one step changes more minds than any other.

What happens if it is wrong

Sometimes the painting is not the one. The scale is off, the color fights the room, or it just does not move you the way you hoped. That is a normal outcome, and it is the whole reason the trial is there. Within 14 days you tell us, we send a prepaid return label, and you get a full refund once the piece is safely back. You are not out the cost of sending a large insured canvas across the country.

We will be honest with you here: we would rather you return a painting than keep one you do not love. When VanArtHub sends a painting on a 14-day trial, we are betting that the real object will win you over, and we accept the cost of return shipping as the price of letting you find out for certain.

The trial at a glance

What	The detail
Trial length	14 days from delivery
Return shipping	We pay it, fully insured
Refund	Full refund once the piece is back safely
Delivery to you	Free: Canada 3 to 7 business days, USA 5 to 10
What each piece includes	Original signed painting and a Certificate of Authenticity

Why a trial matters more for original art

If you were buying a print, a trial would be a nice courtesy. For an original it is closer to a necessity. A print fills wall space. An original painting is a one-of-a-kind object that nobody else owns a copy of, with texture and depth that a photograph cannot carry. The impasto ridges, the way real pigment sits on canvas, the presence of it in a room: these are the qualities a screen erases. The only honest way to judge them is in person, and the trial is how we let you.

It also sits inside a longer promise. Every piece is an original, signed by the artist, with a Certificate of Authenticity, and prices start around $531. If you keep a painting for years and your taste changes, our Lifetime Trade-Back lets you return it in good condition, any time, for store credit. The 14-day trial protects the first decision. The trade-back protects the long one.

If you want the full policy in plain terms, our buy with confidence page lays out the trial, the shipping, and the trade-back in one place. When you are ready to think through a purchase step by step, our guide on how to buy original art walks through sizing, budget, and choosing the right piece. And if you would like something on your own wall to try, our Vancouver wall art collection is a good place to start. We are a Vancouver studio, rated 5.0 out of 5 on Etsy, and we would rather help you get it right than talk you into a maybe.

Frequently asked questions

How long is the trial period?

The trial is 14 days from the day your painting is delivered. That gives you two full weeks to hang it, see it in different light, and decide. If it is not right, let us know within those 14 days and you can return it for a full refund.

Who pays for return shipping if I send it back?

We do. If a painting is not right for your space, we send you a prepaid, fully insured return label. You are not out the cost of shipping a large canvas back to us. Once the piece arrives safely, we issue a full refund.

Do I get my money back in full?

Yes. Return the painting in its original condition within 14 days and you get a full refund once we receive it. There is no restocking fee. The trial exists so you can be sure, and a refund you cannot count on would defeat the point.

What if I keep it for years and later change my mind?

That is what our Lifetime Trade-Back is for. If your taste or your space changes down the road, return the painting in good condition, any time, for store credit toward another original. The 14-day trial covers your first decision, and the trade-back covers the long term.