This page explains what happens between buying an original painting from VanArtHub and hanging it on your wall, and it is honest about its limits from the first paragraph. Here is what we can state exactly: every order ships free and fully insured, delivery takes 3 to 7 business days in Canada and 5 to 10 in the USA, and every piece comes with a 14-day trial with free return shipping. Here is what we will not state: any environmental claim about our packaging materials, because we have not published an audit of them. If that gap matters to your decision, ask us before you buy, and we will answer for your specific order.
Key takeaways
- Shipping an original painting requires more protection than shipping ordinary goods, because a one-of-a-kind work cannot be replaced.
- VanArtHub shipping is free and fully insured, with delivery in 3 to 7 business days in Canada and 5 to 10 in the USA.
- Every piece comes with a 14-day trial, and VanArtHub pays the return shipping if you send it back.
- One well-protected shipment that stays on your wall for decades involves less repeated transport than an ongoing cycle of decor deliveries.
- We make no environmental claims about our packaging, and we invite you to ask us about it before you buy.
What it takes to ship an original painting
An original is the hardest kind of product to ship, for one reason: if it is destroyed, there is no second unit. A store shipping mass-produced goods can absorb transit damage by sending a replacement. A gallery shipping a signed original cannot, so the packing has to work the first time.
In general, safely shipping a painting means solving four problems: protecting the paint surface from anything pressing against it, protecting the corners, which take most impacts, keeping moisture away from the work, and giving the whole parcel a rigid outer layer so it cannot flex in handling. Small works, such as those in the originals under $700 collection, travel as compact parcels; larger canvases need proportionally more structure.
The second half of the answer is insurance. Because the value of the shipment sits in a single irreplaceable object, art should never travel uninsured. Every VanArtHub shipment is fully insured, at no cost to the buyer, so the transit risk sits with us and the insurer, never with you.
What VanArtHub offers, exactly
These are the store's standing shipping facts, stated plainly:
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Free shipping on every order, to Canada and the USA.
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Full insurance on every shipment, included.
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Delivery time: 3 to 7 business days within Canada, 5 to 10 business days to the USA.
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A 14-day trial on every piece: return it within 14 days for a full refund, and VanArtHub pays the return shipping.
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A Certificate of Authenticity included with every painting.
If anything about an order needs attention, the Help Center is the direct route to us.
One durable shipment beats many small ones
Shipping has a footprint, and a gallery that mails paintings across a continent should not pretend otherwise. The honest comparison is not between shipping and not shipping. It is between the delivery pattern of one lasting original and the delivery pattern of the fast decor cycle, which the companion page Original Art vs Fast Decor examines in full.
| Question |
Fast decor habit |
One original painting |
| Deliveries over the years |
Repeated: purchases, returns, replacements |
One, or two if the trial ends in a return |
| Packaging consumed |
New packaging with every cycle |
The packaging of a single well-protected parcel |
| After delivery |
The item is replaced within a few years |
The work stays on the wall for decades |
| If your taste changes |
Discard and reorder |
Trade back for credit; the work moves to a new collector |
The pattern is qualitative, and we present it that way on purpose. A single insured shipment that results in decades on a wall involves less repeated transport and packaging than a decor habit that generates deliveries year after year. The Lifetime Trade-Back extends the same logic: when a work changes hands through trade-back, an existing object moves once, instead of a discarded object being replaced by a newly manufactured and newly shipped one.
What we do not claim, and why that is the point
You will notice this page makes no claims about recycled cardboard, biodegradable padding, plastic-free parcels, or carbon-neutral delivery. That is deliberate. VanArtHub has not published an audit of its packaging materials or its shipping emissions, and we think an unaudited green claim is worse than no claim. The art world has enough vague environmental language already; the page on greenwashing in the art world covers how common it is and how to see through it.
So our packaging policy is a policy of honesty: we claim what we have verified, which is the insurance, the delivery times, and the trial, and we stay silent on what we have not. If packaging materials matter to your purchase, ask us before you order and we will tell you what your specific piece will ship in. We take the same ask-first approach to what is inside the artwork: if you need to know whether a work's materials are animal-free, the guide on how to verify vegan art explains the questions worth asking, and we will put them to the artist for you before you buy.
This honesty standard is not unique to this page. It is the rule for everything in the sustainable art hub: qualitative arguments where we lack verified numbers, and no borrowed statistics.
Common questions
Is VanArtHub shipping really free?
Yes. Every order ships free to Canada and the USA, and every shipment is fully insured at no extra cost. There is no separate fee for the insurance and no charge added at checkout for delivery.
How long does delivery take?
Within Canada, 3 to 7 business days. To the USA, 5 to 10 business days. Every shipment is insured for the full journey.
What happens if my painting is damaged in shipping?
Contact us right away through the Help Center. Every shipment is fully insured, so the risk of transit damage sits with VanArtHub and the insurer, never with you.
Is VanArtHub packaging recyclable or eco-friendly?
We do not claim that it is, because we have not published an audit of our packaging materials, and we will not advertise environmental qualities we have not verified. If packaging matters to your decision, ask us before you order and we will tell you what your specific piece will ship in.
How does the 14-day trial work?
Every piece comes with a 14-day trial. Hang the painting at home, and if it is not right, return it within 14 days for a full refund. VanArtHub pays the return shipping.
If you are ready to see what would arrive at your door, browse the full paintings collection. Every work ships free, fully insured, and with the 14-day trial.
